1. About Us

Carolina Smart Home, LLC (“we,” “our,” “us”) is an independently owned and operated ADT Authorized Dealer. All ADT-related marketing, promotional offers, and services displayed on this site are delivered by BFD Carolina LLC, the registered business entity operating under the public-facing brand Carolina Smart Home.

We are not ADT Corporate, and all equipment sales, marketing claims, or scheduling activities originate from BFD Carolina LLC.

ADT provides monitoring services to qualifying customers. ADT trademarks, copy, and approved marketing content displayed on this site are used under license and subject to ADT Dealer Marketing Guidelines.

2. Use of This Website

You may use this website solely for obtaining information about our services, scheduling appointments, or submitting onboarding and opt-in information.

You agree not to:

• Attempt unauthorized access
• Interfere with website functionality
• Use the site for fraudulent, abusive, or improper purposes

We may terminate or restrict access for violations of these Terms.

3. Submission of Information & Accuracy

By submitting any onboarding form:

• You confirm that the information you provide is accurate, complete, and your own
• You authorize Carolina Smart Home to transmit your information securely to third-party systems (including FillQuick CRM) solely for operational, scheduling, or service purposes
• You understand that inaccurate or incomplete information may delay scheduling, installation, or ADT monitoring qualification

4. SMS & Email Consent (A2P 10DLC-Compliant Language)

By submitting a form, you expressly consent to:

• Receive calls, texts, and emails from Carolina Smart Home
• Receive automated or prerecorded messages
• Receive recurring SMS messages related to scheduling, installation, promotions, and account information
• Be contacted even if you are on a federal or state Do Not Call list

You understand:

• Consent is not required to make a purchase
• Message and data rates may apply
• You may reply STOP to opt out and HELP for help

We do not sell or share SMS opt-in data with third parties, except service providers supporting our communications.

5. Appointment Scheduling & Installation

Scheduling a consultation does not guarantee installation, approval, financing, or monitoring activation.

Installations may be modified or rescheduled depending on:

• Service eligibility
• Equipment availability
• Technician scheduling
• Local licensing requirements
• ADT qualification review

We reserve the right to cancel or adjust appointments at our discretion.

6. Promotions, Offers & Claims

All promotions displayed on this site are issued by BFD Carolina LLC, not ADT Corporate.

Promotions may be modified or discontinued at any time and may be subject to eligibility requirements, expiration dates, and ADT disclaimers.

7. Intellectual Property

All text, images, branding, and layout on this site are owned by Carolina Smart Home or licensed from ADT, Google, or other partners.

Unauthorized use, copying, or reproduction is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not responsible for damages arising from use of this site, delays in service, scheduling issues, equipment malfunctions, or reliance on website information
• We make no guarantees regarding website availability or error-free performance
• We are not liable for the acts or omissions of ADT, subcontractors, technicians, financing partners, or third-party vendors

Your sole remedy is to discontinue use of the site.

9. Warranties

Unless explicitly stated, services and content are provided “as is.”

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Us

BFD Carolina LLC
DBA: Carolina Smart Home, LLC
3604 Fernandina Road
Suite 207B
Columbia, SC 29201

REQUIRED ADT DISCLAIMERS

ADT Authorized Dealer Notice:

Carolina Smart Home, LLC is an independently owned and operated ADT Authorized Dealer. Unauthorized use strictly prohibited.

Monitoring Disclaimer:

References to “ADT monitoring” refer to monitoring services provided by ADT LLC. Promotions and equipment offers are made solely by BFD Carolina LLC.

Google Trademark Notice (if applicable):

Google, Nest Cam, Nest Doorbell, Nest Hub, and related marks are trademarks of Google LLC.